Tulloch Farm Machines commitment to our customers is, and always has been, our top priority. We want the best for our clients and always endeavour to go above and beyond to ensure that they are 100% satisfied. Our branding reflects these ideals and reinforces our ambition to better ourselves as a company and to encourage the ongoing growth of our clients’ businesses.
Our slogan, ‘Towards greener pastures’, embodies many things. We want our clients’ farms and businesses to thrive and evolve as a result of our machinery and support, and we want to encourage sustainable practices to ensure a farming future as well as give a nod to our flagship brand Krone.Often you'll find that you can buy a less expensive machine by buying a competitor brand but at Tulloch Farm Machines we have built up a reputation for giving exceptional after sales support, so that over the life of the machine, you'll come out with higher productivity, less down time and a better return on your investment.
Any new product is thoroughly tested before going onto the market. Our experience is that many new products to the market are not 100% well suited to NZ conditions and need to be modified in some way.
At Tulloch Farm Machines we carry out modifications to over 60% of all the machines imported. This can make the difference between success or failure of a new machine in the field.
We have placed a high priority on not only training our own staff, but also providing practical service training for our dealer technicians. This ensures that, when you buy a product imported by Tulloch Farm Machines, it will be installed and supported by a qualified person who knows more than just a little about the workings of the machine.
Last but not least, we stock a large range of parts to support our products in the field.
We have policies in place to cater for emergency parts orders, giving a parts order a red flag alert if a machine is down.
We have an excellent after-hours parts service, and our proximity to Wellington allows us to access the most frequent flight schedule to anywhere in New Zealand.
To those of you who have dealt with us in the past, we thank you for your business, and look forward to moving toward greener pastures with you.